Shipping policy

Order Processing

Orders are typically processed within 1 to 3 business days. Many items ship directly from our manufacturers or distributors, so handling times can vary by product and brand. Larger or specialty items may require additional processing time.

 

Shipping Methods and Delivery

We ship within the United States via major carriers. Delivery timeframes vary based on the item's origin, your location, and the shipping method selected at checkout. Oversized or heavy items (for example, large light bars or bulk orders) may ship via freight, and a representative may contact you to arrange delivery.

 

Tracking

Once your order ships, we will email you tracking information. Please allow time for tracking details to update after the label is created.

 

Shipping Charges

Shipping costs are calculated at checkout based on the items, weight, and destination.

 

Damaged or Lost Shipments

Please inspect your order upon delivery. If your shipment arrives damaged, or if freight packaging shows visible damage, note it with the carrier and contact us within 48 hours at bryan@fleetbuildersolutions.com with photos so we can file a claim and make it right. For lost shipments, contact us and we will work with the carrier to resolve the issue.

 

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for delays or losses resulting from an incorrect or incomplete address.

 

Questions

Email bryan@fleetbuildersolutions.com.